---
title: How ratings and reviews work on V-Hub
description: Rate the coffees you buy on V-Hub. Ratings are purchase-verified, so every score comes from a real order and the marketplace stays transparent.
---

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# How ratings and reviews work on V-Hub

Ratings on V-Hub help buyers and sellers build a trusted marketplace. After a completed order, you can rate the coffee you bought — and your rating counts because it's verified.

**How ratings work**

- Each listing can carry a 1–5 star rating.
- Ratings are **purchase-verified** — you can only rate a coffee you have actually ordered, which keeps the marketplace honest.
- Your rating is visible to the seller and to other buyers browsing the listing.

\[SCREENSHOT: the rating form on an order\]

**Rating a coffee you bought**

1. Open your completed order in the dashboard.
2. Click to rate the coffee.
3. Choose your star rating (1–5) and add a short review if you like.
4. Submit — the rating is added to the listing.

\[SCREENSHOT: a listing showing its ratings\]

**Why ratings matter**

- For buyers: ratings give you a quick signal of quality and reliability from people who actually bought the coffee.
- For sellers: good ratings build reputation and help future buyers choose them.

**Managing your ratings** You can update your rating after submitting it. Keep it fair and based on the coffee you received — ratings are visible to the seller.

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