How ordering and payment works on V-Hub

V-Hub handles orders through a clear, step-by-step lifecycle so both buyer and seller always know where a deal stands.

The order lifecycle

1. Order request — you place an order request on a listing (click "Buy coffee"). The seller receives your request.
2. Seller offer — the seller reviews the request and sends you an offer with the final terms: quantity, price, shipping, and any conditions.
3. Accept or decline — you review the offer and accept or decline it. You can message the seller to negotiate before accepting.
4. Payment — once you accept, you complete payment securely through Stripe.
5. Fulfilment — the seller ships the coffee according to the agreed terms. You can follow the order status in your dashboard at every step.

[SCREENSHOT: the order detail page showing the current status]

Payment with Stripe

• Payments are processed securely through Stripe Checkout.
• You pay by card through the platform — your payment details are handled by Stripe, not stored on V-Hub.
• You receive confirmation and receipts for your orders.

[VERIFY: confirm what payment methods are enabled — card only, or also bank transfer for larger orders]

Where to see your orders In your dashboard, open the Orders section. Each order shows its current status, the listing, the seller, and the agreed terms. You'll also get email and in-app notifications when the status changes.

Questions about an order? Use the messaging feature to contact the seller directly, or reach us at v-hub@vollers.com.